We work very hard to ensure that we offer fantastic online prices. If you find another online store that is selling the same product as us but at a lower price, then why not ask us to beat it?
Simply email us a link to the product that clearly shows the product details and price before you purchase from our website, and we will review your request and apply the required discount where possible when you go through our checkout.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. It's not always possible to offer a price match, but we will always do our very best to beat our competitor's prices.
Seen a lower price or have a product question? Contact us!
Our Price Match Guarantee has some limitations:
- You must request our price match guarantee before purchasing the item from our website
- Promotions such as sale items, and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an Australian based online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, etc..)
- The competitor must be an Authorised Retailer for the product in question
- The product may not be a parallel/grey import
- The product must be identical to the one listed on our website
Australian sales only:
The ScopeUout.com.au website is for Australian customers only and all of our prices are listed in AU dollars. If you're browsing from New Zealand then why not visit our New Zealand site and pay in NZ dollars.
We understand that you want your new purchase as soon as possible and it is important that we get it to you as quickly as we can.
All orders are shipped via courier directly from our Australian based distributors warehouses to your door. Orders are processed and dispatched Monday to Friday. If you’ve placed your order over the weekend it will be processed on Monday.
If your order is in stock in our distributors warehouse, it will be shipped within five to seven business days from the date of your order. The amount of time that your order will take to reach you will depend on whether you are located in a metro or rural location, but orders should usually be with you within 10 working days.
If you need your product by a certain date then please get in touch before ordering to find out if that is possible.
If your order contains multiple products then individual products may be delivered on different days, depending on the warehouse that the products will be shipped from and the availability of freight carriers.
We endeavour to send you tracking details for your order but this is not always possible. If you have any questions at all regarding the status of the delivery of your order please contact us.
Delivery costs and timeframes vary depending on the product you order and the location you are shipping it to.
Costs are calculated at checkout and are dependant on the size and weight of the product that you have ordered and the location that it is being delivered to. As a rule of thumb, shipping costs to most locations will be $13.99, unless you are ordering a particularly heavy item, or are based in a very remote location. If you would like to find out more about shipping costs before proceeding to check out please feel free to reach out to us.
Please note that as all orders are delivered by courier and require a signature, we cannot deliver to PO Boxes.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and we are reaching out to our Australian distributors warehouses to confirm that the product is in stock and ready to ship.
Once your product has been dispatched from our distributors warehouse we will update our system to show that your order is on it’s way. We’ll email you to let you know the status of your order, and where possible we will provide you with the tracking details for the delivery.
You can check the status of your order at any time by visiting your order confirmation page which can be accessed by clicking on the ‘View Your Order’ button on your order confirmation email.
You can find out more about available payment options here.
Returns and exchanges:
Information about returns and exchanges can be found here.
Other Terms & Conditions:
Products listed on the website are, to the best of our knowledge available for purchase. If for any reason we are unable to supply a product, we'll contact you via email to inform you of the delay and arrange a refund or alternative product if available. If we reach out to you and do not receive any response from you within seven business days we will refund your payment.
ScopeUout reserves the right to change information and the terms and conditions of sale at the ScopeUout Online Store at any time.
We make every effort to ensure that the information on our site is accurate and up to date. If you find an error please contact us and we’ll make a correction as soon as possible.
We cannot accept responsibility for information or opinions from third-parties contained within this site or for the content of links from this site.
Product specifications are obtained from the manufacturers and cannot be guaranteed accurate. Product descriptions are for guidance only. If you have any questions about a product please contact us and we'll be happy to help.
We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. You will be promptly informed if such a case arises.
ScopeUout reserves the right to change prices for products displayed at the ScopeUout Online Store at any time.
At ScopeUout we pride ourselves on selling high quality sporting optics. In the unlikely event that your product has a manufacturing fault, you can be safe in the knowledge that it is covered by a manufacturers warranty.
Your rights as a consumer are also protected under Australian Consumer Law. More information about this is available here.
Please see below for specific manufacturers warranty information for the different brands of products available to buy from ScopeUout.
Please contact us to obtain return authorisation before sending items back to us.
Our Alpen products are covered by a five year manufacturers warranty against manufacturing defects.
Our Athlon products are warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if you should damage it through normal use. No receipt needed, no registration required. This is a commitment that Athlon will be the best product you can buy for your money.
Our BKL Technologies rings and mounts are covered by a one year warranty against manufacturing defects.
Our range of DJI drones and accessories are covered by a warranty of up to one year. Take a look at this handy warranty information chart to see how long the main components of your drone are covered, or find out more about the DJI warranty here on the DJI website.
Our Kowa binoculars, spotting scopes and accessories carry a limited lifetime warranty against manufacturing defects.
Minox optics are covered by a 30 year manufacturers warranty against defects.
Nikon binoculars are covered by a 1 year manufactures warranty.
Olympus binoculars have a one year manufactures warranty against manufacturing defects.
Our Oz-mate binoculars carry a limited lifetime warranty against manufacturing defects.
All Pentax binoculars are covered by a one year manufacturers warranty against manufacturing defects.
Our Slik tripods have a one year manufacturers warranty.
Ultradot products are covered by a lifetime manufacturers warranty.
Vanguard binoculars, spotting scopes and rifle scopes are covered by a lifetime manufacturers warranty. Vanguard accessories are covered by a five year warranty.
Our Vixen riflescopes carry a lifetime manufacturers warranty against manufacturing defects.
Our Vortex products are covered by a fantastic unlimited lifetime warranty. You can find out more on the Vortex website.
Our Yukon products are covered by a three year manufacturers warranty against defects.
To qualify for cover under the manufacturers warranty please keep your confirmation email and tax invoice from ScopeUout as proof of purchase. In some cases you will need to register your product with the manufacturer to be eligible for the manufacturers warranty. Please read all manufacturers documentation included with your product to ensure that you follow all manufacturers warranty requirements. ScopeUout will not accept any responsibility for customers failure to comply with manufacturers warranty requirements.